{"id":66,"date":"2024-07-26T14:24:23","date_gmt":"2024-07-26T14:24:23","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/vegetables\/?page_id=66"},"modified":"2025-10-22T07:14:42","modified_gmt":"2025-10-22T14:14:42","slug":"delivery","status":"publish","type":"page","link":"https:\/\/balanutritions.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"

[vc_row css=”.vc_custom_1721992773200{margin-top: -30px !important;margin-right: 0px !important;margin-bottom: 30px !important;margin-left: 0px !important;padding-top: 25px !important;padding-right: 15px !important;padding-bottom: 10px !important;padding-left: 15px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”66a3863f6cc63″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmEzODYzZjZjYzYzIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjIwIiwicGFkZGluZy10b3AiOiIyMHB4IiwicGFkZGluZy1yaWdodCI6IjVweCIsInBhZGRpbmctYm90dG9tIjoiMHB4IiwicGFkZGluZy1sZWZ0IjoiNXB4In19fQ==” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column css=”.vc_custom_1709044794401{padding-top: 0px !important;}” woodmart_css_id=”65ddf436840f4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjQzNjg0MGY0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t

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Delivery Options Overview<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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At Bala Nutritions, we offer delivery options tailored to your needs. Whether you prefer a quick and reliable delivery or would like to pick up your order yourself, we\u2019ve got you covered. Here\u2019s how it works:<\/p>\n\t\t<\/div>\n\t\t[vc_row_inner equal_height=”yes” content_placement=”top” woodmart_css_id=”65ddf42384013″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjQyMzg0MDEzIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″ css=”.vc_custom_1709044778263{margin-right: -10px !important;margin-left: -10px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1709045341571{margin-right: 10px !important;margin-bottom: 20px !important;margin-left: 10px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 10px !important;}” offset=”vc_col-lg-3″ woodmart_css_id=”65ddf65771be8″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjY1NzcxYmU4Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”]\t\t

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1. Place Your Order and Choose Your Delivery Method<\/p>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1709045347950{margin-right: 10px !important;margin-bottom: 20px !important;margin-left: 10px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 10px !important;}” woodmart_css_id=”65ddf65f10e5d” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjY1ZjEwZTVkIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” offset=”vc_col-lg-3″]\t\t
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2. Receive Your Order Confirmation<\/p>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1709045354433{margin-right: 10px !important;margin-bottom: 20px !important;margin-left: 10px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 10px !important;}” woodmart_css_id=”65ddf6657b6e7″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjY2NTdiNmU3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” offset=”vc_col-lg-3″]\t\t
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3. Your Order is On Its Way<\/p>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t\n\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1709045362035{margin-right: 10px !important;margin-bottom: 20px !important;margin-left: 10px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 10px !important;}” woodmart_css_id=”65ddf66bd8069″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjY2YmQ4MDY5Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” offset=”vc_col-lg-3″]\t\t
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4. If you prefer, you can pick up your order directly from our shop. Just let us know!<\/p>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1721992778669{margin-right: 0px !important;margin-bottom: 30px !important;margin-left: 0px !important;padding-top: 25px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”66a3864713e36″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmEzODY0NzEzZTM2Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjIwIiwicGFkZGluZy10b3AiOiIyMHB4IiwicGFkZGluZy1yaWdodCI6IjVweCIsInBhZGRpbmctYm90dG9tIjoiMjBweCIsInBhZGRpbmctbGVmdCI6IjVweCJ9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column css=”.vc_custom_1709044794401{padding-top: 0px !important;}” woodmart_css_id=”65ddf436840f4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjQzNjg0MGY0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t
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Return and Exchange Policy<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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At Bala Nutritions, we strive to ensure that every customer is completely satisfied with their purchase. However, for\u00a0hygienic and food safety reasons<\/b>, returns and exchanges for consumable products are only accepted in specific cases and in accordance with applicable regulations.<\/p>\n\t\t<\/div>\n\t\t\t\t

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Conditions for Returns and Exchanges<\/h2>\n

1. Return Period<\/b><\/h3>\n

You have the right to request a <\/span>return or exchange within 14 days<\/b> from the date of delivery, in accordance with the conditions outlined below.<\/span><\/p>\n

2. Products Eligible for Return or Exchange<\/b><\/h3>\n
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  • Products that are <\/span>unopened, unused, and in their original packaging<\/b> (e.g., protein powders, vitamins, matcha) may be returned or exchanged within 14 days.<\/span><\/li>\n
  • If a product arrives <\/span>damaged, defective, or incorrect<\/b>, a return or exchange will be accepted even if the package has been opened.<\/span><\/li>\n
  • Non-consumable accessories<\/b> (e.g., <\/span>Hydra Flask<\/b>) may be returned if they have not been used and are in new condition, with the original packaging intact.<\/span><\/li>\n<\/ul>\n

    3. Products Not Eligible for Return<\/b><\/h3>\n
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    • Opened or used<\/b> products (such as protein powders, vitamins, or matcha), for hygienic and safety reasons.<\/span><\/li>\n
    • Products <\/span>without their original packaging<\/b> or <\/span>without a purchase invoice<\/b>.<\/span><\/li>\n
    • Items marked as <\/span>final sale<\/b> or <\/span>non-returnable<\/b> at the time of purchase.<\/span><\/li>\n<\/ul>\n

      4. Refund Process<\/b><\/h3>\n

      Once the returned product is received and verified, the <\/span>refund will be processed within 7\u201310 business days<\/b> using the same payment method as the original purchase.<\/span><\/p>\n

      5. How to Request a Return or Exchange<\/b><\/h3>\n

      Please contact us at <\/span>info@balanutritions.com<\/b>, including:<\/span><\/p>\n

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      • Your name and order number<\/span><\/li>\n
      • The reason for return<\/span><\/li>\n
      • Photos of the product in case of damage or defect<\/span><\/li>\n<\/ul>\n

        Our team will guide you through the next steps for processing your request.<\/span><\/p>\n

        Compliance with European Regulations<\/b><\/h3>\n

        This policy has been developed in accordance with the <\/span>European Union Consumer Rights Directive (Directive 2011\/83\/EU)<\/b>, which provides a 14-day withdrawal period for online purchases, with exceptions for <\/span>consumable products due to hygiene and food safety considerations<\/b>.<\/span><\/p>\n

        <\/h3>\n\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1721987875698{margin-right: 0px !important;margin-left: 0px !important;padding-top: 25px !important;padding-right: 15px !important;padding-bottom: 10px !important;padding-left: 15px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”66a37319dfc52″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmEzNzMxOWRmYzUyIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsicGFkZGluZy10b3AiOiIyMCIsInBhZGRpbmctcmlnaHQiOiI1IiwicGFkZGluZy1ib3R0b20iOiIwIiwicGFkZGluZy1sZWZ0IjoiNSJ9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column css=”.vc_custom_1709045193067{padding-top: 0px !important;}” woodmart_css_id=”65ddf5c435e5b” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWRkZjVjNDM1ZTViIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t
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        FAQs<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow can I place an order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        You can place an order directly through our website or by calling our customer service.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        We accept credit\/debit cards, PaySera, PaySera Credit and cash on delivery.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan I cancel or modify my order after it\u2019s placed?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        Yes, you can cancel or modify your order by contacting customer service as soon as possible.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow do I know if a product is in stock?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        Product availability is shown on the product page. If it\u2019s out of stock, you\u2019ll be notified before completing your purchase.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDo you offer any discounts or promotions?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        Yes, we regularly offer discounts and promotions. Check our website or subscribe to our newsletter for the latest deals.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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