Delivery Options Overview
At Bala Nutritions, we offer delivery options tailored to your needs. Whether you prefer a quick and reliable delivery or would like to pick up your order yourself, we’ve got you covered. Here’s how it works:
1. Place Your Order and Choose Your Delivery Method
2. Receive Your Order Confirmation
3. Your Order is On Its Way
4. If you prefer, you can pick up your order directly from our shop. Just let us know!
Return and Exchange Policy
You have the right to return or exchange products within 14 days of delivery, provided the items are in new, unused condition with all original packaging, accessories, and documentation included.
Conditions for Returns and Exchanges
1. Eligibility:
- The product must be in its original condition, meaning it must be unused, undamaged, and include all original packaging and materials.
- If a product is defective, damaged during shipping, or not as described, it may still be returned or exchanged even if it has been opened or tested.
2. Non-Returnable Items: Products cannot be returned if any of the following apply:
- Missing original accessories, manuals, or packaging.
- Absence of the original receipt or proof of purchase.
- Items not in their original condition (e.g., used, altered, or damaged due to misuse).
- Products marked as final sale or non-returnable at the time of purchase.
3. Refund Processing: Refunds will be issued within 7-10 business days after the return is received and processed.
FAQs
You can place an order directly through our website or by calling our customer service.
We accept credit/debit cards, PaySera, PaySera Credit and cash on delivery.
Yes, you can cancel or modify your order by contacting customer service as soon as possible.
Product availability is shown on the product page. If it’s out of stock, you’ll be notified before completing your purchase.
Yes, we regularly offer discounts and promotions. Check our website or subscribe to our newsletter for the latest deals.